FAQS

What are Colour of Tropez earrings made of?

Our earrings are made from high quality epoxy resin, mica powders, inks, acrylic paint, pigment dyes for colouring and various amazing glitters. We use stainless steel earring hoops and post.

Can you make something custom for me?

At this stage no, however please contact me directly to discuss.

Everything is sold out on your website, how can I order it again?

We launch our range of earrings regularly and this will be announced via social media so calendar the date so you don’t miss out. We endeavour to add multiples of each design, however these pieces are all made by just one person, so it can be a slow process because so much love and effort is put into it. If you missed out, email me..I may just have something similar to offer.

How long does it take for my order to process and arrive?

Processing can take usually 2-4 working days and then posted via Australia Post. You will receive an email once posted with a tracking number. As Australia Post is still experiencing some delays due to flooding and covid please consider that your item may take an extra day or so. You can keep an eye on your parcel through their website with your tracking number.

What if I just don’t like the earrings when they arrive?

I try to post pictures of what the item looks like, making sure the colours are as close to the real deal, however lighting and computer screens can effect the colours. If you are unsure prior to buying, shoot me a message and ask any questions you like, ask for a closer photo or more exact colours I have used. Once you have purchased, change of mind or that you just don’t like it..isn’t going to get you a refund..so review your item online carefully before purchasing.

I have super sensitive ears, will these earrings be ok?

I can’t say..I use stainless steel backings and I myself and my friends have not had any reaction, however if you have super sensitive ears I would stick to surgical steel backs and rods.